Policy Type: Operational 
Subtype: Implementation [C]
In the interests of maintaining clear, consistent and credible business practices, the Literacy and Learning Day Society will abide by the following:
1. Requests for membership refunds must be received within 10 business days after the membership purchase and may be subject to an administration fee.
2. Individuals, who have had their Memberships revoked, will not be entitled to a refund.
1. Donations are non-refundable, except during special circumstances. Canada Revenue Agency dictates that;
“At law, a gift transfers ownership of the money or other gifted property from the donor to the charity. Once the transfer is made, the charity is obliged to use the gift in carrying out its charitable purpose.”
2. Donors who are seeking a refund may request in writing that their gifts be transferred to another registered charity. Any transfer of such gifts will be at the discretion of the Board.
Policy Adopted on: September 28, 2008
Last Reviewed: March 19, 2016
Next Review Date: March, 2018